The Effect of Employees Empowerment on Organizational Performance In case Of Ethiopian Telecommunication Jimma Main Branch

Abstract

The main purpose of this study was to evaluate how employee empowerment influences organizational performance at Ethiopian Telecommunications’ Jimma main branch. This study used a quantitative research method and an explanatory research design to meet the specific study goal and answer the research inquiries. The study’s target group consisted of Ethiopian Telecommunication personnel from the Jimma main branch. The data collected from 87 respondents via questionnaires were evaluated using descriptive and inferential statistics in SPSS (Statistical Package for Social Sciences). The researcher used both primary and secondary data. Using a linear regression model, the researcher used psychological empowerment, trust, employee engagement, employee training, and teamwork as independent variables to predict organizational success. The study’s findings revealed that teamwork, trust, employee involvement, and staff training have a substantial impact on organizational effectiveness. Trust has a favorable, considerable impact on organizational performance. According to the research, the organization should promote teamwork and employee engagement. Top management should also recognize the importance of training in improving corporate performance and urge lower-level staff to do the same.