THE ROLE OF PARLIAMENT IN PROMOTING PUBLIC SERVICE DELIVERY AND GOOD GOVERNANCE IN ETHIOPIA: SYSTEMATIC REVIEW

Abstract

The legislature is crucial to improving public services and government. As Pclearly observed, Parliament, a critical branch of the state, advances public interest and good governance by establishing checks and balances and service delivery rules. Investigating Parliament's representative function in Ethiopia is crucial to understand how they respond to public pressure for good governance, accountability, and improved service delivery to residents. Our research method was a qualitative literature review. The study found that Ethiopia's parliamentary system for service delivery and human resource management needs to be examined. MPs' ability to develop their institutional function as vital pillars of good governance check up depends on the administration's cooperation. This is especially important for balancing power across state entities. Finding experienced monitoring teams and overcoming logistical obstacles have been Parliament's challenges in improving public service delivery and good governance in Ethiopia. To solve these issues as they arise, institutional support, collaboration with civil society organizations (CSOs), promotion of e-governance platforms for public service delivery, public hearing forums, capacity building, and alternative venue sites are essential. So, building efficient parliamentary supervision systems is generally popular and improves government in Ethiopia. The study recommends encouraging, supporting, and recognising Ethiopia's official state-based parliamentary oversight mechanism for effective governance and public service delivery. These are required by the document.