IT Adoption Model Development for Improving Supply Chain Performance of Enterprises in Developing Countries: A Case of Ethiopian Manufacturing

IT for Supply Chain

Abstract

Information technology (IT) is one of the biggest enablers in the contemporary SCM. However, the roles of IT adoption models on the supply chain performance of manufacturing enterprises in developing countries were not adequately investigated in the past. This study investigates the effects of IT models on supply chain (SC) performance in manufacturing enterprises of developing counties. It starts by measuring the level of understanding about the roles of IT adoption models on SC performance from survey enterprises. Further, depending upon identified critical success factors and barriers to IT adoption from the literature and empirical survey, a new IT adoption model is proposed. A cross-sectional survey was conducted by taking 438 samples from a population of 2,758 Ethiopian medium and large-scale manufacturing firms. The findings from the survey generally indicated significant positive relationships between IT practice levels and SC performances, although they faced different challenges to implement IT adoption models.